DRIVING INNOVATION FOR GLOBAL LEADEARS
Case Studies
Explore how Solazu partners with businesses to deliver scalable solutions, enhance efficiency, and achieve growth.
Case Study: UJET
UJET.CX, a cutting-edge AI-powered contact center platform, partnered with Solazu to scale their engineering team, optimize workflows, and improve quality control, enabling seamless global operations and support for their rapid growth.
Challenges
As UJET expanded their global footprint, the company encountered several challenges:
- Scalability Issues: Growing their engineering team without compromising quality.
- Communication Barriers: Language proficiency gaps within remote teams slowed down project execution.
- Quality Control: Ensuring consistent delivery standards across an expanding global team.
Solutions
To address these challenges, Solazu implemented tailored solutions:
- Custom Team Expansion: Built and integrated an engineering team doubling UJET’s capacity.
- Enhanced Communication: Delivered tailored training programs to bridge language gaps and improve collaboration.
- Rigorous Quality Control: Deployed performance-tracking systems and conducted regular reviews to maintain high standards.
Results
The partnership between UJET and Solazu delivered impactful results:
- 30% Efficiency Improvement: Streamlined workflows and reduced project completion times.
- Scalable Growth: Doubled engineering capacity and accelerated feature delivery, averaging 15-25 epics monthly.
OTHER SOLUTIONS
Comprehensive Solutions
Built Around You and Your Business
Built Around You and Your Business
Looking to Enable AI for
Your Business?
Partner with Solazu for tailored IT solutions that optimize your business.